(This is in regards to all online purchases only)

• All custom orders and made-to-order purchases are final. 
• All other purchases made online may be returned within 5 days. This means you have 5 days after you have received your package to initiate and return your package. If you pass the time limit the purchase will be non-refundable. This includes accessories, shoes, and tuxedos.
  
  • To begin the return process please email ebmenswear@gmail.com
• FREE returns on all purchases over $50 (this excludes taxes and shipping).
• SALES ITEMS are non-refundable.
• EB Menswear will provide one prepaid return label per order (for items eligible for returns). We recommend to return all items at once. Use the same box the items were shipped in when returning your items. Also make sure to remove any previous shipping labels or place new shipping label over it.
• Exchanges: We do not offer an exchange service for any products at this time. Many of our items are made-to-order, so we don't keep these items in stock. If an item doesn't work and another one is needed, a return will need to be processed for all unwanted items (if eligible) and a new order must be placed for new items. Prior promotional pricing or discounts used when the original order was placed will not be honored for a new order.

• Processing time will take 5-7 business days from the moment you place the order on the following items: accessories, shoes, and tuxedos. 
• Once items are shipped out it can take 5-10 business days to arrive depending on where you live. You will be provided with a tracking number once it has been shipped.
• Once an order has been shipped, we are not responsible for any delays caused by the courier.